Terms & Conditions
1. Scope
These Terms and Conditions govern all contracts between Lass mal machen Ltd., trading as RAID Tactical Media Productions, 71 Baggot Street Lower, Dublin 2, D02 P593, Ireland — registered at the Companies Registration Office (CRO) Ireland under number 767160, Director: Rene Sulski — hereinafter referred to as "Provider" — and its clients, hereinafter referred to as "Client".
The Provider's services are directed exclusively at businesses (B2B). By placing an order, the Client confirms that they are acting in the course of their commercial or professional activity.
2. Scope of Services
The Provider delivers photo and video production services, including but not limited to: scenario-based tactical shoots, product photography, video production, post-production editing, and associated creative services.
No guarantee of specific results: The Provider delivers the agreed production services with the diligence of a competent professional. No specific commercial outcome, reach, sales uplift, or operational result is guaranteed or forms part of the contract.
3. Client Cooperation
The Client ensures that all information, materials, and approvals required for the production are provided completely and in a timely manner. This includes, but is not limited to: product samples, brand guidelines, location access, talent releases, and technical specifications.
Delays or additional costs arising from insufficient cooperation are borne by the Client. The Provider is not obligated to verify the legal permissibility of materials supplied by the Client (e.g. third-party intellectual property or rights clearances).
4. Shoot Dates, Payment & No-Refund Policy
Production dates are confirmed upon receipt of full payment. All fees are due and payable in advance upon receipt of invoice, prior to any shoot date being secured.
All payments are non-refundable. Once a production date has been confirmed and payment received, the Provider commits resources, personnel, locations, and equipment. Cancellation or rescheduling by the Client does not entitle the Client to a refund of any amount paid.
The only exceptions are:
- Provider-initiated cancellation: If the Provider cancels a confirmed shoot without offering a reasonable alternative date, the Client is entitled to a full refund of the amount paid for that specific shoot.
- Force majeure: In the event of circumstances genuinely beyond the control of either party (e.g. natural disaster, government-mandated restrictions), the parties will agree in good faith on rescheduling. No automatic refund arises from force majeure events.
Rescheduling requests by the Client may be accommodated at the Provider's sole discretion and are subject to availability. Any agreement to reschedule does not constitute a waiver of the no-refund policy.
5. Fees & Payment Terms
All prices are quoted net, exclusive of applicable taxes. Where applicable, the reverse-charge mechanism applies for EU cross-border B2B transactions. Invoices are due and payable in full upon receipt, prior to the confirmation of any production date or commencement of any services.
The Provider reserves the right to decline to confirm a booking or withhold delivery of final deliverables until full payment has been received.
6. Intellectual Property & Usage Rights
Upon receipt of full payment, the Client receives a simple, non-exclusive, non-transferable licence to use the specific deliverables created for them, for the purposes agreed in writing (e.g. digital marketing, social media, internal use, print advertising).
Exclusive usage rights (e.g. exclusivity within a product category or for a defined period) must be agreed separately in writing and may be subject to an additional fee.
Methodology and IP reservation: All general creative concepts, production methods, workflows, tools, and templates that the Provider brings to or develops during the project remain the sole intellectual property of the Provider and are not transferred to the Client.
The Provider retains the right to use all produced content (photos, videos, behind-the-scenes material) for its own portfolio purposes as described in Section 7, regardless of the licence granted to the Client.
7. Portfolio & Reference Use
The Provider is entitled to use produced content — including photos, video clips, and project details — for its own marketing purposes. This includes but is not limited to: the Provider's website portfolio, social media channels, case studies, and pitch materials. Content may be used anonymised or, following prior agreement, with the Client's name.
The Client may object to this use at any time in writing for future purposes. Such an objection does not affect content already published.
8. Limitation of Liability
The Provider's liability is unlimited only in cases of intent (Vorsatz) or gross negligence, and for damages resulting from injury to life, body, or health. In cases of minor negligence, liability is limited to breaches of a material contractual obligation (cardinal obligation).
Liability cap: In all cases, liability is limited to the total fee paid for the individual engagement in question. Liability for indirect damages or loss of profit is excluded.
9. Confidentiality & Data Protection
Both parties treat all trade secrets of the other party as strictly confidential. Personal data is processed exclusively in accordance with applicable data protection law (GDPR / Irish Data Protection Act 2018). Where required (e.g. access to client databases or systems), a separate Data Processing Agreement (DPA) will be concluded.
10. Term & Termination
Project contracts end upon delivery of the agreed services. Retainer agreements have a notice period of 30 days to the end of the calendar month, unless individually agreed otherwise. The right to terminate for cause remains unaffected.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Ireland. To the extent permitted by law, the exclusive place of jurisdiction for all disputes is the registered seat of the Provider in Ireland.
12. Miscellaneous
Should any individual provision of these Terms be or become invalid, the remainder of the agreement remains in full force and effect (severability clause). Amendments to these Terms require written form.
Last updated: February 2026